Frequently Asked Questions
Top 10 Questions
Does my state accept Medic-CE.com’s EMS CE courses?
Many states only require an online continuing education provider to be CAPCE approved. Some states require medical director approval before allowing an individual EMS provider to earn continuing education credits online. A few states do not allow EMS providers to earn continuing education credits online. Please consult with your state and/or local EMS office for current state requirements. Click here for more information
What courses are offered?
For a complete list of courses offered, click here
How much do Medic-CE.com courses cost?
For pricing information, click here
Does the NREMT accept Medic-CE.com courses?
The NREMT accepts continuing education credits from CAPCE approved providers. Therefore, if your state follows NREMT guidelines, then it accepts Medic-CE.com courses. Visit www.nremt.org for more information on current NREMT requirements.
What happens if I forget my password?
If you forget your password, select the "I Forgot My Password" button on the "sign in" screen. Enter the e-mail address that you registered with. A password reset link will then be e-mailed to you. You must reset your password before signing in again. If you are still having problems signing in to your account, contact us at email@example.com
What category do your courses fall under for national registry F1, F2, F3, F4, F5?
- F1 = One time, live event, such as going to a Conference
- F2 = Live event taught multiple times, such as in-person instruction (ACLS, or a CE class)
F3 (Distributive) = Any site that offers CE online or distributed learning via video or CD or print
**Medic-CE is considered F3
- F5 = Virtual Instructor (online streaming) class
Are your courses instructor-based?
Yes, but only for California state license holders. CA only requires that we have an instructor available via email or phone. It will say “instructor-based” on the certificate you print. For NREMT and other states, a live, in-person instructor is required to be instructor-based education.
Do you submit my course completion records to my state?
If you are not from VA, or FL, or are not a NJ EMT, we do not submit records to your state, as they do not allow us to.
What is your California CE provider number?
MedicCE6500. This is our CAPCE number. CAPCE is accepted by all counties in CA.
How many hours can I earn in one day?
You cannot exceed more than 12 hours per day (from 00:01 to 24:00). This is for your protection, as most states will not let you recertify if you take more than 12 hours in a day, as they do not believe it is possible to sit through more than this number of hours. It is also an accreditation requirement on our end.
Who can take Medic-CE’s courses?
Medic-CE is dedicated to serving America's EMTs (EMT-B, EMT-1, EMT-Int, EMT-2, AEMT, EMT-P), Licensed Paramedics (Lic-P), First Responders (EMR, CFR, MFR), and Fire Fighter and Fire Rescue Personnel by providing high-quality, easy-to-use and affordable online continuing education.
Do you submit my course completion records to the National Registry?
No. The NREMT does not currently allow us to submit to them directly. You can enter your hours on the NREMT website.
I am a Florida user, when can I expect to see my completed EMS CE courses in the Florida CE broker system?
Your courses will post to CE broker the same day, assuming your license information is entered correctly.
I am a New Jersey EMT, when can I expect to see my completed EMS CE courses in the NJ OEMS system?
We submit all course completions for a particular month at the beginning of the next month. They are submitted dated with the date you evaluated it. It typically takes NJ OEMS a few weeks to get them uploaded after that. Note that NJ OEMS no longer makes online access available for NJ EMT's to view their uploaded records.
I am a Virginia user, when can I expect to see my completed EMS CE courses in the VA OEMS system?
Your completed courses will show up in the VA OEMS system two days after you take them on our site.
What is the difference between a credit (CE or CME), credit hour (CEH), and credit unit (CEU)?
A credit hour is the same thing as a credit unit, is the same thing as a credit on our site. However, some states define a credit unit as a collection of credit hours. And, some states accredit courses with a different number of hours than CAPCE. Subscription levels in Medic-CE are based off CAPCE hours.
How does the site work?
To get credit for a class, you will need to read or listen to the course, take the exam, and complete the evaluation.
When do I get my certificates?
After completing the exam AND evaluation, you will get credit for the course. Your certificates will appear in the "Certificates" section of the site.
How long does it take to get through a course?
A 1 hour course should take you an hour to listen to or read and take the exam. However, we do not impose time limit restrictions, so if you need more time, you can take more time.
Accreditation and License Recertification Questions
What accreditation do Medic-CE.com’s EMS-CE courses have?
Medic-CE is a CAPCE accredited organization. All EMS courses offered are CAPCE accredited. CAPCE (the Commission on Accreditation of Pre-Hospital Continuing Education) is an organization established to develop and implement policies to standardize the review and approval of EMS continuing education activities. The sponsoring organizations of CAPCE are, the American College of Emergency Physicians, National Registry of Emergency Medical Technicians, National Association of Emergency Medical Services Physicians, National Association of State Emergency Medical Services Directors, National Council of State Emergency Medical Services Training Coordinators, the National Association of Emergency Medical Technicians, the National Association of EMS Educators, and the American College of Osteopathic Emergency Physicians. For more information visit http://www.cecbems.org
What accreditation do Medic-CE.com’s Fire-CE courses have?
Fire-CE courses on Medic-CE.com are accredited by the Texas Commission on Fire Protection (TCFP).
How many credits can I apply from Medic-CE.com for my EMS license recertification requirements?
The number of continuing education hours earned online that can be applied to your license recertification varies from state to state. Click here for more information
Account Registration and Course Enrollment
How do I enroll in Medic-CE.com?
Click "Create a new account" on the homepage. Then, follow the few easy steps to set up your account. You will be asked to provide an e-mail address and a password. You will then need to supply the appropriate license information. After that, you will select "Create Account." Once your account is created, you can sign in and purchase a subscription package or enter a subscription code in order to begin taking courses.
Why do I need to provide my license information?
Your state and or national license information is required by accreditation agencies in order for you to receive credit for the courses that you take. This information will be printed on your course completion certificates. NOTE: If you hold both a national and a state license, please provide both license numbers and expiration dates when registering.
How do I renew my subscription?
To renew your subscription, sign in and purchase a new subscription at any time.
How do I take a course?
Once you have logged-in, select the "EMS or Fire Course Library" tab. Next, Search for the course you are looking for. Click on the course name to read a brief description of the course. Finally, click "Enroll." If you have purchased a subscription package, you will be taken to the course. If you have not purchased a subscription package, or are out of credits, you will not be granted access to the course.
Why are there different options for taking a course?
A unique feature of Medic-CE.com is that we give you the ability to choose how you want to learn. Some people are auditory learners, while some prefer to read. Still others prefer to read and listen to a course at the same time. Therefore, select the method that best suits your learning type.
What steps must I complete to get credit for taking a course?
First, you must study the course information. When you have thoroughly studied the course information, click on "Take Exam." Once you pass the exam, you will be required to complete an evaluation. After that, your completed course information will appear on your Medic-CE Transcript.
What happens if I fail a test?
If you fail a test, you will be allowed to retake a new test, which will pull new questions from a test bank. However, you will be limited to a certain number of test attempts. Exceeding this limit will result in your failing that particular course.
My state requires that I take a certain number of credit hours in specific continuing education categories. How can I tell which courses apply to which category?
The "Course Library" tab separates the courses based on category. However, categories may vary slightly from state to state. Therefore, you can read a brief description of each course to determine which category the course applies to for your particular state.
Viewing and Printing Transcripts/Certificates
How do I view/print my certificates?
From your dashboard, click on the "Certificates" tab. Here, you can view a transcript of all completed Medic-CE.com courses. To print a certificate for an individual course, select the "Print" link next to the course name.
How do I view/print my transcript?
From your dashboard, click on the "Certificates" tab. Here, you can view a transcript of all completed Medic-CE.com courses. To print the transcript, select "file > print" from your browser tool bar. Or, simply select the "Print" link on the "Certificates" page.
What are the minimum system requirements for Medic-CE.com?
Medic-CE.com works with the majority of browsers and devices (both phone, tablets, and computers). Should you have any technical problems with this site, you may first want to try using either Google Chrome or Mozilla Firefox. If you have any technical questions, please contact us at firstname.lastname@example.org