Frequently Asked Questions

Accreditation and License Recertification

  1. By whom is Medic-CE.com accredited?
    All Medic-CE.com courses are accredited by CECBEMS (the Continuing Education Coordinating Board for Emergency Medical Services). CECBEMS is an organization established to develop and implement policies to standardize the review and approval of EMS continuing education activities. The sponsoring organizations of CECBEMS are, the American College of Emergency Physicians, National Registry of Emergency Medical Technicians National Association of Emergency Medical Services Physicians, National Association of State Emergency Medical Services Directors, National Council of State Emergency Medical Services Training Coordinators, the National Association of Emergency Medical Technicians, the National Association of EMS Educators, and the American College of Osteopathic Emergency Physicians. For more information visit http://www.cecbems.org
  2. Does my state accept Medic-CE.com courses?
    Many states only require an online continuing education provider to be CECBEMS approved. Some states require medical director approval before allowing an individual EMT to earn continuing education credits online. A few states do not allow students to earn continuing education credits online. Please consult with your state and/or local EMS office for current state requirements.
  3. Does the NREMT accept Medic-CE.com courses?
    The NREMT accepts continuing education credits from CECBEMS approved providers. Therefore, if your state follows NREMT guidelines, then it accepts Medic-CE.com courses. Visit www.nremt.org for more information on current NREMT requirements.
  4. How many credits can I apply from Medic-CE.com for my license recertification requirements?
    The number of continuing education hours earned online that can be applied to your license recertification varies from state to state.

Course List and Pricing Information

  1. What courses are offered?
    For a complete list of courses offered, click on the "Course Library" tab at the top of the screen.
  2. How much do Medic-CE.com courses cost?
    For individual and group subscription pricing, click the "Pricing" tab at the top of the screen.

Account Registration and Course Enrollment

  1. How do I enroll in Medic-CE.com?
    Click "Register" on the homepage. Then, follow the few easy steps to set up your account. You will be asked to provide an e-mail address and a password. You will then need to supply the appropriate license information. After that, you will select "Create Account," and an activation e-mail will be sent to you. You must click on the link and activate your account before proceeding. Once your account is activated, you can purchase a subscription package or enter a subscription code in order to begin taking courses.
  2. Why do I need to provide my license information?
    Your state and or national license information is required by accreditation agencies in order for you to receive credit for the courses that you take. This information will be printed on your course completion certificates. NOTE: If you hold both a national and a state license, please provide both license numbers and expiration dates when registering.
  3. Why does one of the registration questions ask, "How will you be using the Medic-CE.com website?"?
    If you are using Medic-CE.com to earn continuing education credits to apply toward your license recertification, then you will be registering as a student. The coordinator role is for individuals who want to monitor the progress of agency personnel who are enrolled in Medic-CE.com courses. Additionally, a person who is signed up as a coordinator can purchase Medic-CE.com subscriptions for personnel in his or her agency. The educator role is for individuals who want to offer their own tests and evaluations on our site.
  4. How do I renew my subscription?
    When you first enroll, you can select auto-renew as an option and have your account automatically renewed. Also, you can purchase additional subscriptions to add to your account at any time.

Accessing Your Account

  1. What happens if I forget my password?
    If you forget your password, select the "I Forgot My Password" button on the "sign in" window. Enter the e-mail address that you registered with. A password reset link will then be e-mailed to you. You must reset your password before signing in again. If you are still having problems signing in to your account, contact us at mcesupport@medic-ce.com .

Taking Courses

  1. How do I take a course?
    Once you have logged-in, select the "Course Library" tab. Next, select the appropriate CE level (i.e. Advanced or Basic). After that, browse the catalog and look for a course that interests you. Click on the course name to read a brief description of the course. Finally, click "Enroll." If you have purchased a subscription package, you will be taken to the course. If you have not purchased a subscription package, or are out of credits, you will not be granted access to the course.
  2. Why are there different options for taking a course?
    A unique feature of Medic-CE.com is that we give you the ability to choose how you want to learn. Some people are auditory learners, while some prefer to read. Still others prefer to read and listen to a course at the same time. Therefore, select the method that best suits your learning type.
  3. What steps must I complete to get credit for taking a course?
    First, you must study the course information. When you have thoroughly studied the course information, click on "Take Exam." Once you pass the exam, you will be required to complete an evaluation. After that, your completed course information will appear on your Medic-CE Transcript.
  4. What happens if I fail a test?
    If you fail a test, you will be allowed to retake a new test, which will pull new questions from a test bank. However, you will be limited to a certain number of test attempts. Exceeding this limit will result in your failing that particular course.
  5. My state requires that I take a certain number of credit hours in specific continuing education categories. How can I tell which courses apply to which category?
    The "Course Library" tab separates the courses based on category. However, categories may vary slightly from state to state. Therefore, you can read a brief description of each course to determine which category the course applies to for your particular state.

Viewing and Printing Transcripts/Certificates

  1. How do I view/print my certificates?
    From your dashboard, click on the "My Transcripts" tab. Here, you can view a transcript of all completed Medic-CE.com courses. To print a certificate for an individual course, select the "Print Certificate" link next to the course name.
  2. How do I view/print my transcript?
    From your dashboard, click on the "My Transcripts" tab. Here, you can view a transcript of all completed Medic-CE.com courses. To print the transcript, select "file>print" from your browser tool bar. Or, simply select the "Print" link on the transcript page.

Technical Specifications

  1. What are the minimum system requirements for Medic-CE.com?
    Medic-CE.com works with the majority of browsers. Should you have any technical problems with this site, you may want to try using the Additionally, if you have any technical questions, please contact us at mcesupport@medic-ce.com .